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Personal data processing activities performed by Inter Best 97 Polska Sp. z o.o. Sp. k.

Inter Best 97 Polska Sp. z o.o. Sp. k. is the franchisee of Europcar International S.A.S. U. that has the exclusive right to use Europcar’s trademark in Poland. Inter Best 97 Polska Sp. z o.o. Sp. k. has 12 car rental stations across the country. As Inter Best 97 Polska Sp. z o.o. Sp.k. whose registered office is in Warsaw, ul. Komitetu Obrony Robotników 48, is the Data Controller of your personal data collected and processed for the purposes of a car rental. When you communicate your Personal Data to us or when we collect Personal Data about you, we undertake to use it in accordance with this information notice.

1. What Personal Data do we collect about you?

As Inter Best 97 Polska Sp. z o. o. Sp.k. collects and processes various categories of Personal Data for car rental purposes within Europcar International S.A.S.U. By Personal Data, we mean not only data that identifies you directly, but also data that identifies you indirectly like your Driver ID or the Vehicle Identification Number (VIN) attached to your rental vehicle.

The categories of Personal Data that we collect include the following:

-Your identification data: surname, first name, email address, telephone number, phone number, postal address, ID/passport number;

-If applicable, identification data of additional driver(s): surname, first name, email address, telephone number, postal address

-Your driver's license and that of any additional driver(s);

- location data of the vehicle’s GPS system.

2. For what purposes do we process your Personal Data?

We collect and process your Personal Data for various purposes and on the following legal bases:

Purposes of the processing

Legal basis of the processing

Managing your reservation and rental contract through a central booking engine, in particular to:

- collect the data necessary to organise your reservation and rental process 

These processing activities are based on the necessity to fulfill the contract to which the Hirer is party and to perform activities prior to the contract conclusion under Article 6(1)(b) of the General Data Protection Regulation in order to provide electronic services and vehicle rental services. 

Sending you emails about special offers and promotions to promote our products and services.

This processing activity is subject to your prior consent under Article 6(1)(a) of the General Data Protection Regulation.

Bringing claims of civil-law character or protection against them, in particular:

  1. claiming payment due under the car rental contract
  2. protection of property on loan, in particular to localize the rented vehicle in case of its loss, misappropriation or theft and to verify the proper performance of the contract by the Hirer.

This processing activity is based on our legitimate interest under Article 6(1)(f) of the General Data Protection Regulation.

Automated decision-making, including profiling.

We don’t perform it.

3. Who are the recipients of your Personal Data?

3.1. Categories of recipients


Your personal data may be communicated to our employees, employees of the service network, other companies within our franchisee network, that are authorized to provide the car rental service and if necessary:

3.2. International transfers


Inter Best 97 Polska Sp. z o.o. Sp. k. is the franchisee of Europcar International S.A.S. U. Under the franchise agreement, in order to provide you with our services, we share your personal data with Europcar International S.A.S. U. We may also use service providers located outside the European Union. In the event that the vehicle is booked abroad, data transfers will be carried out in the country in question in order to provide you with our mobility solutions. In such a case, Europcar International S.A.S. U. is responsible for your personal data. It has implemented appropriate protection measures to protect your personal data in accordance with data protection regulations.

4. How long do we keep your Personal Data?


Your personal data are kept for different periods of time, depending on the purposes of the processing concerned:

Purposes of the processing

Data retention period

Managing your reservation and rental contract through a central booking engine, in particular to:

- collect the data necessary to organise your reservation and rental process 

5 years counting from the end of the calendar year in which the tax payment date for the rental invoice expired

Sending you emails about special offers and promotions to promote our products and services.

3 years from the date of consent or 3 years from the last marketing contact on our part, subject to consent

Bringing claims of civil-law character or protection against them, in particular:

  1. claiming payment due under the car rental contract
  1. protection of property on loan, in particular to localize the rented vehicle in case of its loss, misappropriation or theft and to verify the proper performance of the contract by the Hirer.

6 years from the date the service was provided

5. What rights can you exercise regarding the processing of your Personal Data?


Within the limits and conditions allowed by the regulations in force, you can:

- access to your Personal Data and obtain further information on the characteristics of the processing we carry out;

- have your Personal Data corrected, updated and deleted, it being specified that deletion can only be carried out when:

- you object to the processing of your Personal Data based on legitimate interest, which you can check by taking a look the table shown in the part “For what purposes do we process your Personal Data” and in particular the column “Legal basis of the processing”

- you object to the processing of your Personal Data for commercial prospecting purposes (‘right to be forgotten’)

- request us to pass your personal data on to a third party when the processing of your personal data  has been carried out by automated means and or is based on your consent or on the execution of a contract binding us

- request the limitation of the processing of your Personal Data, which means that we will not be able to use your Personal Data for a defined period of time. You can exercise this right when:

- withdrawing your consent to treatment based on your consent

- submit a complaint to a Supervisory Authority, i.e. the President of the Personal Data Protection Office (Urząd Ochrony Danych Osobowych) with whom you can contact via this website:
https://epuap.gov.pl/wps/portal/strefa-klienta/katalog-spraw/sprawy-ogolne/ogolne-sprawy-urzedowe-2/pismo-ogolne-do-podmiotu-publicznego-nowe or in writing: Urząd Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa.

6. How do you exercise your rights?


If you would like to know more about the provisions of this information notice or to contact us, you can write to us at: Inter Best 97 Polska Sp. z ograniczoną odpowiedzialnością Sp. K., ul. Komitetu Obrony Robotników 48,02-146 Warszawa or via e-mail: ado@europcar.pl. To exercise your rights, you must prove your identity by clearly indicating your surname, first names, driver ID and any useful information enabling us to identify you (such as the place and date of your last vehicle rental). You must also give us the e-mail address or the physical address to which you would like the reply to be sent to you.

7. How do we protect your Personal Data?


Inter Best 97 Polska Sp. z .o.o Sp. K. is committed to protecting the information it collects through our website and mobile applications. In particular, Inter Best 97 Polska Sp. z .o.o Sp. K. uses appropriate physical, technical and organizational security measures to prevent unauthorized or unlawful processing, accidental loss of or destruction of or damage to your personal data.

8. Changes to this information notice


This information notice regarding the Processing Activities performed by Europcar International was last updated on 02.01.2022.

Call our reservations team: +48 222 555 600 email: rezerwacje@europcar.pl

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