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Privacy Policy

Inter Best 97 Polska Sp. z o.o. Sp. k.


v1.0 25.05.2018r.


1. Information about processing of Personal Data 


This Privacy Policy describes the way and area of Personal Data processing, related rights, time of data processing. According to the European Union regulation related to protection of Personal Data – Regulation of European Parliament and The Council of the European Union 2016/679 from 27 April 2016 related to protection of individuals in relation to processing of Personal Data and free movement of such data and repeal of directive 95/46/WE (hereinafter referred to as „RODO Regulation”) and of Personal Data Protection act from 10 May 2018.


Definitions


  

2. Who processes Personal Data

Data administrator is company Inter Best 97 Polska Sp. z o.o. Sp. k having its seat in Warsaw,  Poleczki 35 street. Personal Data protection is carried out in accordance to the requirements of the common law, and they are stored on secured servers.

 

3. Purpose and area of Personal Data processing


Inter Best 97 Polska Sp. z o.o. Sp. k. processes Personal Data for the following purposes:


a) Registration handling, customers’ data acquired upon customers’ consent from:

  1. individual customers;
  2. Trade Partners, such as Travel Agencies;
  3. Europcar Group; - privacy policy of Europcar Group is available under this address: https://www.europcar.com/security-and-privacy-policy
  4. InterRent Group; - privacy policy of InterRent Group is available under this address https://www.interrent.com/privacy-policy

b) Handling of vehicles reservations, customers’ data acquired on the basis of customers’ consent from:

  1. Individual customers;
  2. Trade Partners, such as Travel Agencies;
  3. Europcar Group; - privacy policy of Europcar Group is available under this address: https://www.europcar.com/security-and-privacy-policy
  4. InterRent Group; - privacy policy of InterRent Group is available under this address https://www.interrent.com/privacy-policy

c) Handling of vehicle reservations (B2B) – data of Trade Partner employees are acquired from the Trade Partners on the basis of trade agreements;

d) Handling of car rental process – customers’ data are acquired on the basis of rental agreements with Individual customers;

e) Handling of car rental process (B2B) - data of Trade Partner employees are acquired from the Trade Partners on the basis of rental agreements with employees of the Trade Partners;

f) Handling of accounting and tax clearance of Inter Best 97 Polska Sp. z o.o. Sp. k. - data of customers and data of Trade Partners employees are acquired on the basis of rental agreements;

g) Handling of claims – customers’ data and of Trade Partners employees are acquired on the basis of rental agreements;

h) Handling of customers’ queries – customers’ data are acquired on the basis of their consent;

i) Possessing evidence in case of unwanted events (monitoring) – customers’ data, or potential customers’ data and Trade Partners employees are acquired on the basis of point  6 1f of RODO Regulation;

j) Handling of claims – customers’ and Trade Partners’ data are acquired on the basis of their consent expressed during the claim process;

k) Handling of contacts with Providers – data of employees of companies providing services for  Inter Best 97 Polska Sp. z o.o. Sp. k. are acquired on the basis of agreements with the Providers;

l) Handling of contacts with Trade Partners – data of Trade Partners of company Inter Best 97 Polska Sp. z o.o. Sp. k. are acquired from the Trade Partners;

m) Gaining new Trade Partners – data of employees of potential Trade Partners are acquired from the potential Trade Partners;

n) Marketing and promotional campaigns – data of customers and Trade Partner employees are acquired on the basis of expressed consents;




4. Duration of the Personal Data processing


  1. Handling of reservations. Duration of data storage elapses:
    • on the consent withdrawal.
  2. Handling of vehicle reservations. Duration of data storage elapses:
    • upon termination of commercial relationship (however information required by the law may be subject to direct archiving policy during the period necessary for the purposes for which the data is stored, required by law);
  3. Handling of car rentals. Duration of data storage elapses:
    • upon termination of commercial relationship (however information required by the law may be subject to direct archiving policy during the period necessary for the purposes for which the data is stored, required by law);
  4. Handling of accounting and tax clearance of. Duration of data storage elapses:
    • 5 years after termination of commercial relationship;
  5. Handling of claims. Duration of data storage elapses:
    • 3 years after maturity of a given claim;
    • 10 years after issuing a final decision terminating legal proceedings;
    • until the end of non-claim period of fines mentioned in point 13f & 1 and point 40 & 3, and financial fines mentioned in point 13k & 1 and 2, point 29a & 1 and 2 and in point 40 & 12,  of Act on public roads from 21 March 1985 year, in accordance to point 40 d &3 of this act.
  6. Handling of customers’ queries. Duration of data storage elapses:
    • after completion of customers’ query process;
  7. Possessing evidence in case of unwanted events (monitoring). Duration of data storage elapses:
    • After two weeks from the recording day;
  8. Handling of claims. Duration of data storage elapses:
    • After completion of claim process;
  9. Handling of contacts with Providers. Duration of data storage elapses:
    • At the time of termination of agreement with the Provider;
    • After acquiring information from the Provider that a given person is no longer their employee;
  10. Handling contacts with Trade Partners. Duration of data storage elapses:
    • At the time of termination of agreement with Trade Partner;
    • After acquiring information from the Trade Partner that a given person is no longer their employee;
  11. Gaining new Trade Partners. Duration of data storage elapses:
    • After termination of the process of gaining new Trade Partners;
  12. Promotional and marketing campaigns: Duration of data storage elapses:
    • After consent withdrawal;

 


5. Receivers of Personal Data


Acquired Personal Data are disclosed if necessary:


a) to the companies belonging to Europcar Group – privacy policy of the group: https://www.europcar.com/security-and-privacy-policy

b) to the companies belonging to InterRent Group – privacy policy of the group: https://www.interrent.com/privacy-policy

c) to the entities participating in the process necessary for carrying out the agreements, such as:

d) Entities providing telecommunication services;

e) Entities providing debt collecting services and entities buying debts – in case invoices or bill are not paid in due time;

f) Entities providing courier or postal services;

g) Entities providing transportation services;

h) Entities printing exchanging letters and handling such letters exchange with customers;

i) Entities archiving documents;

j) Entities handling public inquiries;

k) Entities providing company Inter Best 97 Polska Sp. z o.o. Sp. k. with advisory, consulting, audit, financial, bookkeeping and law services;

l) Entities supporting company Inter Best 97 Polska Sp. z o.o. Sp. k. its business processes, including entities processing Personal Data on behalf of company Inter Best 97 Polska Sp. z o.o. Sp. k. (so called processors) participating in carrying out our services including: advertisement agents and advertisement agencies, sponsors and other entities participating in selling of our services or organizing marketing campaigns;

m) Entities carrying out banking services, for the purpose of refunding a customer or for the purpose of assertion of payment order services;

n) Entities providing public inquiry services;

o) Marketing Entities;

p) Law enforcement authorities in case of suspicion of committing a crime in relation to agreement with company Inter Best 97 Polska Sp. z o.o. Sp. k.




6. Rights regarding Personal Data processing


  1. Right to access to processing Personal Data, meaning right to obtain confirmation through an Administrator of Personal Data if and within what scope Personal Data is being processed;
  2. Right to correct data, if there is a reasonable suspicion that the data being processed are incorrect or incomplete;
  3. Right to limit the data being processed, including:
    • Right to withdraw ones consent (consent withdrawal does not impact on coherence with data processing law, which was carried out on the basis of consent granted before its withdrawal);
    • person whose data is being processed filed an objection against data processing – up to the time necessary to establishing if the filed objection against data processing is justified regarding a legitimate interest of Personal Data Administrator;
  4. Right to remove Personal Data in case of:
  1. Right to data transfer through Personal Data Administrator to other administrator unless the data processing is being carried out on the basis of agreement with the person whose data is concerned or one the basis of consent granted by such person;
  2. Right to file an objection against data processing on the basis of legitimate interest of data Administrator or against data processing for the purpose of direct marketing;
  3. Right to file a claim to the appropriate supervisory authority in case of recognizing that the Personal Data being processed by Inter Best 97 Polska Sp. z o.o. Sp. k. infringe the RODO Regulation;
  4. Right to obtain an intervention on the part of Personal Data Administrator to express one’s own  position and to contest decision based on automated data processing;


7. Personal Data protection


  1. Processing of Personal Data is secured by implementing appropriate technical and organizational means aiming at  monitoring access to Personal Data and implementing data protection  in a manner preventing unauthorized persons from gaining access to such data;
  2. Implemented organizational means cover application of rules accepted by Inter Best 97 Polska Sp. z o.o. Sp. k. Board related to Personal Data protection and minimization  of Personal Data procession, data pseudonymisation where such need occur, all employees and cooperators and Business Partners are obliged to follow the rules of Personal Data protection;
  3. Implemented technical means for the purpose of Personal Data protection being processed allow to precisely determine who has the access to a given data category, to whom and for what period of time the Personal Data have been disclosed. IT applications and solutions implemented by Inter Best 97 Polska Sp. z o.o. Sp. k. of third party companies meet requirements of RODO Regulation within the scope of Personal Data protection.
 

8. Whom to contact in case of inquiries related to Personal Data processing


  1. For general inquiries related to your Personal Data processing by Inter Best 97 Polska Sp. z o.o. Sp. k. please send your query to: ado@europcar.pl
  2. To exercise your rights (right to access the Personal Data, to correct the Data, to limit the Data being processed, to remove the Data or the right to transfer the Personal Data) please send your inquiry to this address: ado@europcar.pl

Call our reservations team: 801 002 444

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